Substance Abuse & Mental Health Treatment Facilities

I had a very pleasant experience at TRV. Aside from being told things on the phone before admission the whole program was excellent. Most of the therapists are knowledgeable & understanding. The rooms were as expected, & the roommate situation was more than I could have asked for. I guess I got lucky bc others didn’t have the same to say. Housekeeping leaves a lot to be desired, especially in the bathroom, but since we keep up after ourselves it was tolerable. The food is great & options are given upon request if the menu isn’t to your liking. I made lifelong friendships and look forward to the IOP sessions upon my release. I learned so much about myself & through the family sessions my family understands me better. I could go on and on… 3/18/2024 Revision I don’t want to change anything I said before, just add to it. The fam sessions end when u leave, like it didn’t matter to TRV in the first place. The communication between staff/directors to patients is lacking in efficiency, guidance, & meticulousness. They have very scripted answers to FAQs that don’t always apply to specific situations. They act like they’re helping u to ur face but once u walk away they stop what they were doing & move on to the next shiny thing, leaving ur case incomplete. Upon discharge I was told things I shouldn’t have been told and NOT told things I needed to know. All weren’t important until it was too late to be rectified bc I had already left. My RXs had been filled & picked up, leaving me unable to fill them at my preferred pharmacy bc the insurance company said it was too soon to refill. I spent the first 3 hours on my 1st day home on the phone with & between 2 pharmacies and my insurance company. They set a cpl appts for me but then failed to tell me where to go & when. The app they told me to download has to have a credit/debit card on file before u can go any further to attend any video appts. My family called for days (with ROIs) & were sent to vm over & over, never spoke with a human, or left messages that I never received. People I was there with had paperwork that needed done (FMLA, SSI, Disability, lost driver’s license, etc) & it was neglected atrociously without remorse/apology, just excuses. If u plan on going to sober living, have a plan. They will let u discharge with no where to go no matter how long they made u stay for a “completion.” The AA/NA groups are great but only NA has frequent speakers so I had to choose to go to NA instead of AA to get the inspirational message speakers give. Although, Alyssa’s Bigbook study guide class is very good, and I have continued everyday, I did have to miss some of them bc I wanted to hear the speakers in NA. The other groups are great at making the point over & over so if u missed something the first few times, it’s ok bc u will be exposed to it a few more times. The info is useful & applicable to real life situations. U will not speak to a therapist more than once a week, the horses are only available to those that are IOP, church attendance & family visits are only offered to those in PHP, & the pool is not heated (“broken”). These are all things I discovered after I was admitted, & told otherwise on the phone. The techs are FANTASTIC!!! They’re helpful, kind, patient, & willing to do anything for their patients. but evidently have favorites. Luckily, I learned early on who those are & chose to go to the others that don’t seem to favor one patient over another. They do nothing when things are stolen, which only frustrated me more. Someone stole my fav hoodie out of the dryer, 2 coffee cups in 2 days, & had my bag gone into only to find my coloring pencils & 2 pens gone. Other people there experienced the same thievery & nothing was done abt it. They have cameras but I was told it takes too long to look back on the footage. If anything, I thought they would be interested in, at the very least, Identifying thief(s). Anyway, I’m still so grateful for my experience at TRV, & want to say thank u to all those that work there for the right reasons, u know who u are!

Choosing to seek help is one of the hardest and bravest decisions a person can make, and this facility truly understands that. From the moment you walk through the doors, you are met with compassion, dignity, and genuine care. The staff goes above and beyond to create a safe, supportive environment where healing can begin. What stands out most is the dedication of everyone involved. The counselors, therapists, nurses, and support staff are not only highly skilled, but deeply invested in each person’s recovery journey. They treat every individual with respect, kindness, and unwavering encouragement, helping them rediscover their strength and hope. Recovery is never easy, but this facility provides the tools, guidance, and community needed to make lasting change possible. They don’t just focus on overcoming addiction—they help people rebuild their lives, restore relationships, and believe in themselves again. For anyone seeking a place where healing is nurtured with compassion and understanding, this rehab facility is truly a beacon of hope. The impact they have on individuals and families is profound, and their commitment to recovery changes lives every single day. Dear Dr. G Janet, David, Emily, Em, and the entire team, I want to express my deepest gratitude for the incredible care, compassion, and support you provide every single day. The work you do goes far beyond treatment—you offer hope, healing, and a renewed sense of purpose to those who need it most. Recovery is often one of the most difficult journeys a person can face, but your kindness, patience, and unwavering dedication make that journey feel possible. You create a safe and welcoming environment where individuals are treated with dignity, respect, and understanding. Your encouragement helps people find strength they may not have realized they still had. Each of you plays a vital role in changing lives. Whether through your professional expertise, your listening ear, or your compassionate hearts, you make a lasting difference not only for those in recovery, but also for their families and loved ones. The impact of your work extends far beyond the walls of your facility. Thank you for believing in people, even when they may struggle to believe in themselves. Thank you for the countless ways you inspire hope, foster healing, and remind others that recovery is possible. Your dedication and commitment are truly life-changing. I made it there 105 days and it’s because of all of you that I now have a lifetime of sobriety to look forward to. I love you all and thank you for everything. Here is the Raccoon from Dr. G. I put it right where I said I was going to on my dash on my car. This is a stark reminder for me every day. Bill With heartfelt appreciation and gratitude,

We all make mistakes. We all feel like no one understands what we go through nor been through. Not everyone accepts the opportunity to explore recovery. Becoming one of the select few to enter the open doors of O.R.C. was the best life changing decision i ever made. Once i was fully committed and ready to come, O.R.C. rushed to rescue. The entire staff became my family. The helpful knowledge i learned will forever be with me and used by me daily. #sober since 2/23/2024 Love you guys forever and thank you.

A great program to get a foothold on sobriety and start developing a strategy for recovery

The staff and facility were awesome. I highly recommend it for anyone seeking Recovery and Healing .

Amazing rehab center! My therapist was Ashley and she was very professional and really helpful! Going on to three years sober this august!