What To Expect Umatilla

Important Notice Regarding Coronavirus (COVID-19)

We are closely monitoring all developments associated with the coronavirus (COVID-19) and are taking proactive steps to ensure the health and safety of all patients, employees and the communities we serve. 

Please note the following updates:

Ongoing Monitoring & Response Policy:

ARS facilities are following Centers for Disease Control and Prevention (CDC) guidelines, and we have strong infection control policies, procedures and systems in place. Patients are encouraged to report to nursing at the onset of any new symptoms to be tested.

Patients with a positive COVID-19 or rapid flu test and who are asymptomatic or have mild symptoms may be quarantined and treated for five days within the facility. Patients with severe COVID-19 or flu symptoms may be discharged to a higher level of care to get the help they need.

Visitation Policy:

For the safety of all patients, family members, visitors and staff, visitors may only enter an ARS facility during designated visitation times. A patient’s treatment team must approve any visitor,. Patients in the medical detox or inpatient programs do not have in-person visitors to allow them to focus on their recovery.

Questions or Concerns?

If you have questions or further concerns about any of our policy updates, please check back frequently, or you can reach out directly by calling 855-387-3291.

Next Steps 

Now that you’ve decided to begin treatment at The Recovery Village, it’s time to prepare for your stay. Knowing what to bring, what to leave behind and how to reach our Umatilla center sets the stage for lifelong recovery.

What to Bring

This guide ensures you have everything you need while you’re with us, so you can focus on what’s really important — getting better. We recommend that new residents pack the following items for treatment:

Documentation

• Picture ID: State/Government valid ID/Driver’s License/Passport
• Necessary travel documentation –
• Relevant medical records/list of providers with contact information
• A list of family members and their contact information

Financial

• A form of payment (debit card, credit card, cash, or checkbook)
• A small amount of cash ($200)
• A prepaid visa gift card (only this will be used for all purchase facilitated by staff on your behalf.)
• Credit card

Medication

• All non-narcotic and non-controlled necessary medications must be brought with you

Clothing

• season-appropriate clothing
• sweater or jacket for indoors and outdoors
• long pants, shorts, socks, undergarments
• ladies’ proper undergarments
• men’s proper undergarments
• tennis shoes, flip flops, sandals
• comfortable & discrete work-out wear
• comfortable sleepwear
• ladies: one-piece swimsuits
• men: knee-length board swim shorts

Personal Care

• any non-narcotic and non-controlled necessary medications
• eyeglasses/contacts/sunglasses
• dental flossers
• hairbrush
• unopened hygiene supplies without alcohol in the first three
• alcohol-free mouthwash
• toothbrush, unopened toothpaste
• deodorant
• shampoo and conditioner *alcohol free
• sunscreen
• face wash and moisturizer
• lotion
• lip balm
• feminine products
• contact lens solution *alcohol free
• disposable razors (secured and checked in/out at specific times.)
• blow dryer/styling tools (secured and checked in/out at specific times.) *Not allowed in detox level of care
• Personal care packages can come from online provider (not from home)
• Personal care packages are opened in front of the client

Tobacco

• Must be unopened. Please bring enough cigarettes cartons for the entirety of your stay.
• Vapes and e-cigarettes (must be disposable, labeled as Pure Nicotine with no additional additives, new and sealed upon arrival.)

Personal Comfort (Optional, facility supplies are available)

• hobby items (journals, sketchbooks, adult coloring books and pencil set, word games, etc.)
• reading material

What Not to Bring

Rehabilitation is an opportunity to distance yourself from the people, places and ways of thinking that contribute to your drug or alcohol use. Because of this, we prohibit patients from bringing certain items to The Recovery Village Umatilla to help them focus on recovery. Items not permitted at our facility include:

Drugs, Alcohol, Controlled Substances

• drug or alcohol paraphernalia including CBD and THC products (will be destroyed upon admission)
• prescribed narcotic or controlled substances (will be destroyed upon admission.)
• drugs or alcohol (will be destroyed upon admission)
• black and mild’s, cigars, pipes, chewing tobacco and pipe tobacco

Electronics

• laptop, tablets, i-pad, Kindle, smart watch
• cameras, handheld video camera, audio recorder

Clothing

• overly revealing clothing
• No Crop Tops, low cut shirts
• short shorts
• tank tops
• bikinis or other two-piece or revealing swimsuits
• clothing depicting: drugs, drug paraphernalia, explicit language and/or images, politically charged slogans

Personal Care

• perfume, cologne with alcohol in the first three ingredients
• opened toiletry products
• exercise/metabolic supplements
• essential oils
• non-ADA Certified service animal/emotional support animal
• Service animal supplies

Other

• weapons (including guns, bullets, pocketknives)
• pornographic material: literature, video, audio, devices or clothing
• card decks, games, and sporting equipment
• aerosol products (hairspray, deodorant, etc.)
• wire clothes hangers
• Gang paraphernalia

This is not an exhaustive list. Final determination of any other contraband is at the discretion of the treatment team.

Travel Details 

Wherever you’re coming from, our intake coordinators at The Recovery Village make sure you arrive at our center in a safe and timely manner. During the admissions process, all necessary travel accommodations are booked and confirmed by you or your loved ones. If you’re traveling by air, you’ll be picked you up from the airport and transported to the center.

Expectations After Arrival 

To ensure the safety and sobriety of both new and current patients, each resident must consent to a search of both their person and belongings upon arrival at The Recovery Village Umatilla. During this search, staff members will collect any items not permitted during treatment and store them in a safe and secure place until your stay is over. Additional random searches may be conducted throughout your time at The Recovery Village Umatilla.

A pre-admission acceptance is a preliminary determination that indicates you are appropriate for admission to our facility. Based on your presentation upon arrival or during your stay, it may be determined that a different facility may be more appropriate.

Phone Use 

Because healing is your first priority, keeping distractions to a minimum is key for recovery. For the safety and privacy of all patients, cell phone will be securely stored until discharge. After an initial 72-hour stabilization period, you may use the facility phone three times per week for 30 minutes during non-clinical hours.

The Facility 

Tucked away in a quaint, rural Central Florida town, The Recovery Village is an ideal setting for beginning your recovery. The location combined with our exclusive amenities set the stage for your healing, self-discovery and acceptance.

Amenities and Therapies

An extensive array of on-site and off-site amenities are part of what makes The Recovery Village unique. Amenities and activities may include*:

• Outdoor swimming pool
• Exercise gym
• Basketball court
• Foosball, cornhole, board games
• Sand volleyball court
• Laundry and housekeeping for select levels of care
• On-site washer and dryer for select levels of care

*Activities may change from time to time or from season to season. Access to these amenities varies depending on situational medical recommendations and level of care.

Food

Each day, in-house chefs prepare, plan and serve three nutritious meals for all residents. Typically, you will have a few different meals to choose from for breakfast, lunch and dinner, with vegetarian and vegan options available. Three snacks a day are also provided. No outside snacks or meals are permitted in the center. If you have any food allergies, please let us know prior to your arrival so we can appropriately accommodate you.

Sleeping Arrangements 

Rooms at The Recovery Village Umatilla provide a comfortable place to rest during your recovery. Between two and three patients typically occupy each room. However, some rooms may house as many as four patients at a time. Each of these rooms includes one private bathroom that all of the room’s residents share. The number of residents in each room may vary depending on your individual treatment stage and care needs.

A Day in the Life 

Your days at The Recovery Village Umatilla will be spent learning how to live a life free from drug and alcohol use. You’ll find new hobbies, make lasting connections with others and rediscover your own personal interests without relying on substances.

As you move through the different levels of care, your daily life will change as you gain new insight and advance through treatment. Depending on the level of care, your day may include group and individual therapy sessions, recreational activities and more. While no two programs are exactly alike, you can expect personalized care and healing groups throughout your stay.

Types of Therapy 

During your stay, you’ll participate in a variety of personalized therapy sessions. These sessions are designed to help you conquer addiction by recognizing and overcoming triggers, personal scars and past struggles. Your treatment may include:

• Cognitive Behavioral Therapy
• Dialectic Behavioral Therapy
• SMART Recovery
• 12-Step and Back to Basics
• Gender-Specific Groups
• Individual Counseling
• Group Therapy

Family/ Support Visits and Therapy 

During treatment, it’s important to reconcile with yourself and your family. While some do better with long-distance family treatment, others may prefer to have visits from parents, spouses or other family members. Because connecting with your past is so important, therapy sessions are held once a week or as deemed clinically appropriate for visiting family members and monthly family weekends give loved ones an opportunity to see your growth firsthand while also participating in family therapy sessions.

Off-Site Visits 

While the majority of your treatment will take place at The Recovery Village Umatilla, there are off-site opportunities for those in the appropriate levels of care. Off-site visit opportunities are determined by level of care and medical needs. With a range of recreation options, including art therapy, animal therapy, a swimming pool and more available on-site, there are plenty of activities available to aid in your recovery.

Smoking policy

The Recovery Village Umatilla allows residents to take periodic smoke breaks during designated times. The timing and frequency of these breaks will be determined based on situational medical recommendations and programming. If you smoke, you will need to bring enough unopened cigarettes or tobacco products for the anticipated length of your stay. Vaporizers and e-cigarettes are permitted, but they must be labeled as Pure Nicotine with no additional additives. Only disposable vapes will be allowed on site, as there will be no ability to charge them. All smoke and vape products must be new and sealed upon arrival at the facility. Smoking cessation products may be offered during your treatment.

The Treatment Process 

There are a variety of treatment programs at The Recovery Village Umatilla, ranging from around-the-clock medical detox and residential care to outpatient care. The treatment programs that you participate in will depend on your own personal needs. Treatment often starts with medical drug and alcohol detox, an intensive process that typically takes between five and 10 days. From there, you’ll either transition to residential care, partial hospitalization or outpatient care, where you’ll continue treatment before formulating an aftercare plan with your medical team.

The entire treatment process varies in length based on individual needs, but often lasts between 35 and 45 days. After treatment, you’ll have the option to transfer to sober living housing or return home, armed with an array of resources. Your treatment may include:

• Medical Detox
• Intensive Inpatient
• Inpatient Residential
• Partial Hospitalization
• Intensive Outpatient
• Outpatient
• Aftercare
• Sober Living

Medically Assisted Treatment 

Depending on the substance, quitting cold turkey can be dangerous and life-threatening. That’s why The Recovery Village provides a regulated medical detox plan and 24-hour care for those in residential treatment. Individualized clinical care and tapering ensures that you have a healthy and comfortable transition. Before leaving The Recovery Village, staff will provide you with a list of local resources and clinics for continuing care as you start your substance-free life.

Alumni Program 

During your treatment, you’ll become a part of a dynamic recovery family. But that camaraderie doesn’t end when you leave The Recovery Village Umatilla. After treatment, you’ll have access to local recovery resources and professionals to help keep you sober and accountable. Staying connected with others who understand your struggle with virtual and in-person meetups can be a strategic and essential part of continuous recovery.

Insurance and Your Obligation During Treatment 

As you are probably aware, nearly all health insurance plans require you to pay some out-of-pocket costs in order to access your healthcare benefits. These expenses may include Deductibles, Co-Pays, Coinsurance % and Maximum Out-of-Pocket Expenses (collectively, the “Patient Responsibility”).

Your individual Patient Responsibility will vary based on a number of factors including:

• Your individual benefits plan
• Length of stay at facility
• Type of services received during treatment
• Other services offered at facility, but not covered by your insurance provider (such as lab tests, non-covered prescriptions, etc.)
• Reasonable boarding fees should you decide to stay with the facility for treatment at outpatient levels of care.

An intake coordinator will review your Patient Responsibility with you at the time of admission or as soon as possible once you are medically stable. They will explain that the deductible is due upon admittance to the facility and the co-insurance amount and out-of-pocket balance will be billed and paid for after treatment once services are complete. On-site financial counselors will again review your financial responsibility during treatment with case managers who can help you navigate FMLA.

It is your responsibility to check with your insurance provider prior to being admitted at The Recovery Village to understand your individual benefits plan. Please note that your insurance plan may not be a “participating provider” with The Recovery Village Umatilla. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.